Terms of Service for Northbridge Revenue Marketing Ltd

Effective Date: 13 July 2026

1. Introduction and acceptance of terms

These Terms of Service (the “Terms”) govern your access to and use of the services provided by Northbridge Revenue Marketing Ltd (“Northbridge Revenue Marketing Ltd”, “we”, “us”, or “our”), a revenue-marketing business providing professional marketing and revenue operations services from Northbridge Revenue Marketing, 14 Newhall Street, Birmingham, B3 3AS, UK.

By engaging our services, signing a proposal, statement of work, order form, or similar agreement, accessing our deliverables, or otherwise instructing us to proceed, you (“Client”, “you”, or “your”) agree to be bound by these Terms. If you do not agree to these Terms, you must not use or accept our services.

These Terms apply together with any proposal, quotation, statement of work, order form, service schedule, or written agreement issued by Northbridge Revenue Marketing Ltd. If there is a conflict, the specific written commercial terms in the applicable proposal or statement of work will prevail over these Terms to the extent of the inconsistency.

2. Scope of services

Northbridge Revenue Marketing Ltd provides revenue-marketing services, which may include:

The precise scope, deliverables, timelines, assumptions, dependencies, and fees for each engagement will be set out in the relevant proposal, statement of work, or order form. Unless expressly agreed in writing, any services not described in the applicable scope are excluded.

We may rely on third-party platforms, tools, software, integrations, advertising channels, analytics services, or data providers in performing our services. We are not responsible for changes, outages, limitations, policy enforcement, or performance issues caused by third-party services.

3. User obligations and responsibilities

You agree to:

You are solely responsible for the commercial decisions you make based on our advice, analysis, reports, or deliverables. Unless expressly agreed in writing, we do not guarantee any specific business outcomes, sales results, revenue targets, lead volume, conversion rates, or return on investment.

4. Payment terms and conditions

Fees, payment schedules, billing milestones, and any minimum commitment periods will be stated in the applicable proposal, statement of work, or invoice. Unless otherwise agreed in writing:

Where services depend on paid media, software subscriptions, data tools, or third-party platforms, those costs are your responsibility unless expressly included in our fees. Any estimated budget is indicative only and may change based on campaign activity, platform charges, or scope changes.

We reserve the right to charge interest on overdue sums at the maximum rate permitted by applicable law, together with reasonable costs of recovery.

5. Cancellation and refund policy

Either party may cancel ongoing services by giving written notice in accordance with the notice period stated in the applicable proposal or statement of work. If no notice period is specified, either party may terminate a recurring monthly service by giving 30 days’ written notice.

Unless otherwise required by applicable law or expressly agreed in writing:

We may terminate or suspend services immediately by written notice if you materially breach these Terms, fail to pay undisputed amounts, provide unlawful instructions, or create a risk to our systems, staff, reputation, or legal compliance.

6. Liability limitations

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

Subject to the above, Northbridge Revenue Marketing Ltd will not be liable for:

To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with any service, whether in contract, tort, negligence, breach of statutory duty, or otherwise, shall be limited to the total fees paid by you to Northbridge Revenue Marketing Ltd for the specific services giving rise to the claim during the 3 months immediately preceding the event first giving rise to the claim.

7. Intellectual property rights

Unless otherwise agreed in writing:

Any third-party materials, software, stock assets, or licensed content incorporated into deliverables remain subject to the relevant third-party terms. Unless expressly agreed, we do not transfer ownership of our working papers, draft materials, or internal documents.

8. Data protection and privacy

Each party shall comply with applicable data protection and privacy laws in connection with the performance of these Terms. Where Northbridge Revenue Marketing Ltd processes personal data on your behalf, we will act as a processor and you will act as controller, unless otherwise required by law or agreed in writing.

You confirm that you have the necessary lawful basis, notices, consents, and rights to share personal data with us for the purposes of service delivery, campaign execution, reporting, segmentation, lead management, and related operational activities.

We will use personal data only to provide the services, comply with legal obligations, resolve disputes, protect our rights, and perform internal business administration. We may store and process data using secure third-party service providers, including cloud, CRM, analytics, email, and project management tools, subject to appropriate safeguards.

Further details about how we handle personal data may be set out in a separate privacy policy, data processing agreement, or service annex, where applicable. If there is any inconsistency, the data processing terms applicable to the specific engagement will govern processing activities.

9. Force majeure

Northbridge Revenue Marketing Ltd shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including but not limited to:

If a force majeure event continues for a prolonged period and materially affects performance, either party may terminate the affected services by written notice, subject to payment for services performed and costs incurred up to the termination date.

10. Changes to terms

We may update or modify these Terms from time to time to reflect changes in our services, legal requirements, or business practices. The updated Terms will be effective upon posting or on the date stated in the notice to you, whichever is earlier, unless otherwise required by law.

If you continue to use our services after the effective date of any updated Terms, you will be deemed to have accepted the revised Terms. Where a change materially affects an ongoing engagement, we will use reasonable efforts to notify you in advance.

11. Applicable law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or formation shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, subject to any mandatory rights that cannot lawfully be excluded.

12. Contact information

If you have any questions, notices, complaints, or requests relating to these Terms or our services, please contact:

13. Severability clause

If any provision of these Terms is held by a court or competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. The remaining provisions shall continue in full force and effect.

No failure or delay by Northbridge Revenue Marketing Ltd in exercising any right or remedy under these Terms shall operate as a waiver of that right or remedy, and no waiver shall be effective unless made in writing.

By engaging the services of Northbridge Revenue Marketing Ltd, you acknowledge that you have read, understood, and agree to these Terms of Service.

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