Privacy Policy of Northbridge Revenue Marketing Ltd
Effective date: 13 July 2026
1. Introduction and company information
This Privacy Policy explains how Northbridge Revenue Marketing Ltd collects, uses, discloses, stores, and protects personal data when operating its revenue-marketing business and related services. This policy applies to personal data collected through our website, email communications, lead-generation activities, campaign management, analytics, advertising, customer relationship management, and any other interactions with us.
Northbridge Revenue Marketing Ltd is the data controller for the personal data described in this Privacy Policy, unless otherwise stated.
Company name: Northbridge Revenue Marketing Ltd
Address: Northbridge Revenue Marketing, 14 Newhall Street, Birmingham, B3 3AS, UK
Email: [email protected]
Phone: +44 121 794 6385
2. Data collection and processing
We may collect and process the following categories of personal data:
- Identification data: name, job title, company name, and business contact details.
- Contact data: email address, telephone number, postal address, and communication preferences.
- Professional data: role, industry, company size, business interests, and information you provide in enquiries or forms.
- Marketing and engagement data: responses to campaigns, website interactions, event attendance, lead qualification information, and subscription preferences.
- Technical data: IP address, browser type, device identifiers, operating system, log data, cookies, and similar tracking technologies.
- Transactional and service data: details relating to services, proposals, contracts, billing, correspondence, and customer support.
- Publicly available data: information sourced from public websites, business directories, and professional networking platforms where permitted by law.
We generally collect personal data directly from you, from your employer or organisation, from our website and digital tools, from third-party service providers, and from publicly available sources.
We do not intentionally collect special category data unless it is strictly necessary, legally permitted, and supported by a lawful basis. We ask that you do not send us sensitive personal data unless requested.
3. Purpose of data processing
We process personal data for the following purposes:
- to provide and manage our revenue-marketing services;
- to respond to enquiries and communicate with you;
- to qualify leads, manage prospects, and develop business relationships;
- to deliver marketing campaigns, advertising, analytics, and performance reporting;
- to personalise content, offers, and communications;
- to manage contracts, invoicing, administration, and record-keeping;
- to monitor website usage, improve user experience, and optimise our services;
- to maintain security, prevent fraud, and detect misuse;
- to comply with legal obligations and respond to lawful requests;
- to establish, exercise, or defend legal claims.
4. Legal basis for processing
We process personal data only where we have a valid legal basis. Depending on the context, we rely on one or more of the following grounds:
- Consent: where you have given clear consent, for example for certain marketing communications or cookie use where required.
- Contract: where processing is necessary to enter into or perform a contract with you or your organisation.
- Legal obligation: where we must comply with applicable legal or regulatory requirements.
- Legitimate interests: where processing is necessary for our legitimate business interests, such as business development, service improvement, fraud prevention, network and information security, and direct marketing to business contacts, provided those interests are not overridden by your rights and freedoms.
- Vital interests: in rare cases where processing is necessary to protect someone’s life.
Where we rely on legitimate interests, we consider and balance any potential impact on you and your rights before processing your personal data.
5. Data sharing and third parties
We may share personal data with trusted third parties where necessary for the purposes described in this Privacy Policy, including:
- cloud hosting and IT service providers;
- customer relationship management and marketing automation platforms;
- email delivery, SMS, and communication providers;
- analytics and website performance providers;
- advertising and audience measurement partners;
- professional advisers, including lawyers, accountants, and auditors;
- payment processors and invoicing providers;
- subcontractors and service providers assisting with campaign delivery;
- public authorities, regulators, courts, and law enforcement where required.
We require third parties to handle personal data in accordance with applicable data protection obligations and only for specified purposes. We do not sell personal data in the ordinary sense of the word, but some data sharing for advertising and analytics may be considered a “sale” or “sharing” under certain laws, where applicable.
6. Data transfer to third countries
Where personal data is transferred outside the UK or the country in which it was collected, we take appropriate steps to ensure an adequate level of protection. These measures may include:
- transfers to countries deemed to provide adequate protection;
- standard contractual clauses or equivalent approved safeguards;
- supplementary technical and organisational measures where appropriate;
- reliance on your explicit consent or other legal grounds where permitted by law.
By using our services or interacting with us, you acknowledge that your personal data may be processed in jurisdictions that may have different data protection laws than those in your home country.
7. Storage duration
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, reporting, and business requirements.
- Enquiry and lead data: retained for as long as needed to handle the enquiry and maintain business records, typically up to 24 months unless a longer period is required or justified.
- Client and contractual data: retained for the duration of the relationship and for a reasonable period thereafter for legal and compliance purposes.
- Marketing data: retained until you opt out, withdraw consent, or object where applicable, subject to periodic review.
- Technical and log data: retained for a limited period necessary for security, analytics, and system administration.
When personal data is no longer required, we will delete it or anonymise it securely.
8. User rights
Subject to applicable law, you may have the following rights in relation to your personal data:
- Access: to request confirmation of whether we process your personal data and to obtain a copy of it.
- Rectification: to request correction of inaccurate or incomplete personal data.
- Erasure: to request deletion of personal data in certain circumstances.
- Restriction: to request that we restrict processing in certain circumstances.
- Data portability: to receive certain data in a structured, commonly used, machine-readable format and to transmit it to another controller where applicable.
- Objection: to object to processing based on legitimate interests and, in some cases, to direct marketing.
To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before responding. We will respond within the time limits required by applicable law.
9. Withdrawal of consent
Where we rely on your consent to process personal data, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
You can withdraw consent by contacting us at [email protected] or by using any unsubscribe or preference-management mechanism we provide in our communications.
10. Right to complain
If you have concerns about our use of your personal data, we encourage you to contact us first so that we can try to resolve the issue directly.
You may also have the right to lodge a complaint with the relevant data protection authority in your country or region. In the UK, this is the Information Commissioner’s Office (ICO).
11. Data security
We implement appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures may include:
- access controls and authentication measures;
- encryption where appropriate;
- secure storage and transmission protocols;
- staff confidentiality obligations and training;
- regular review of security practices and supplier arrangements.
However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.
12. Contact information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
Northbridge Revenue Marketing Ltd
Northbridge Revenue Marketing, 14 Newhall Street, Birmingham, B3 3AS, UK
Email: [email protected]
Phone: +44 121 794 6385
13. Changes to privacy policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. Any updated version will be posted on our website with a revised effective date where appropriate.
We encourage you to review this Privacy Policy periodically to stay informed about how Northbridge Revenue Marketing Ltd protects your personal data.